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Consumer Information
During the process of visiting our websites, PC Solutions does not automatically collect any personally identifiable information about you such as name, address, phone number, or e-mail address. However, PC Solutions does obtain some types of non-personally identifiable information such as the Internet Service Provider you use to connect to the Internet, your browser type, or the type of computer operating system you use (Macintosh or Windows, for example). The information collected by PC Solutions is used for the purpose of generating demographic data about our visitors.
Data Collection
PC Solutions, as well as many other sites on the Internet, may use "cookies" to enhance your experience on the web. We cannot use these cookies to personally identify you in any way. What are cookies and why do we use them? A cookie is a piece of data that is stored on your computer at certain times during your visits to a website. This unique data may later be recovered from your computer in order to personalize your internet experience. This cookie can help advertisers understand what you like and don't like about their offerings so that they can cater better to your needs the next time you are interested in their products or services.
Security
This site has security measures in place to protect against the
loss, misuse and alteration of the information under our
control.
We at PC SOLUTIONS vow to resolve any problems with any of our
services in fair and timely manner. We appreciate your business and
want to keep you as our customer!
Technical Support
We at PC SOLUTIONS LLC pride ourselves on providing you
with a complete solution from start to finish. If you have any
questions regarding our services or products please contact
us here.
Returns
Any item purchased from PC SOLUTIONS LLC must be returned
within 14 days of purchase. All returns will be for exchange or
store credit only!
If You are returning a product purchased online please
call 303-659-0865 or e-mail at websales@eswack.com
to obtain a Return Merchandise Authorization (RMA) number before
shipping your product back to PC SOLUTIONS LLC. Returns may not be
accepted without a valid RMA number. For faster service, please have
the following information on hand when calling for an RMA number:
customer name, invoice number, serial number and the reason for the
return.
• All products returned MUST: be 100 percent complete and
contain ALL original manufacturer boxes with the original UPC code
and packing materials, all manuals, blank warranty cards,
accessories and any other documentation included with the original
shipment.
• Shipping charges on returned items are the customer's
responsibility; PC SOLUTIONS LLC will match the shipping method and
pay for shipping on replacement or exchange item(s).
• For your protection, we strongly recommend you fully insure your
return shipment in case of loss or damage . Please use a carrier
that is able to provide you with proof of delivery.
Thank You!
PC SOLUTIONS LLC
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