SMS PRIVACY POLICY
PC SOLUTIONS LLC (“PC SOLUTIONS LLC,” “we,” or “our”) are committed to
protecting your privacy. This SMS Messaging Privacy Policy (“Policy”) governs how we
collect and use information about you in relation to text message marketing program(s)
(the “Messaging Service”), which we make available to you through a third-party service
provider.
By using the Messaging Service, you agree to the terms of this Policy. We reserves the
right, in our sole discretion, to modify or change this Policy at any time with or without
prior notice to you. The date of the last update will be posted at the top of this Policy for
your convenience. This Policy, and any changes, are effective as soon as posted and
supersede any prior Policies. Your continued use of the Messaging Service following the
posting of any changes to the Policy constitutes your full acceptance of those changes.
Collection of Information
Through your use of the Messaging Service, we will receive Personal Information
through our third- party service provider. “Personal Information” is information that
individually identifies you, such as your mobile phone number you provided when
signing up for the Messaging Service, any user or screen name that you select in
connection with the Messaging Service, any comments or feedback regarding the
Messaging Service that you send to us, or any other information that you choose to
include in messages you send through the Messaging Service. When you send
messages via the Messaging Service, we will also collect your messaging history and
any information included in those messages.
We may also collect Personal Information about you using cookies or similar
technologies. Cookies are pieces of information that are stored by your browser on the
hard drive or memory of your device. Cookies enable personalization of your experience
on the Messaging Service (e.g., sending you personalized text messages such as
shopping cart reminders).
If you participate in a contest, sweepstakes, research study, or email survey associated
with the Messaging Service, we will collect basic contact information and any other
information you choose to provide in connection with these activities. We will also
collect your contact information if you contact us with questions about the Messaging
Service or for customer service.
Use of Information
We use Personal Information to deliver, analyze, maintain and support the Messaging
Service. We may also use Personal Information to enhance the Messaging Service
features and customize and personalize your experiences on the Messaging Service.
Sharing of Information
PC SOLUTIONS LLC will not rent or sell your Personal Information to other companies
or individuals unless we have your consent. We may use or disclose Personal
Information in any of the following limited circumstances:
• We have your consent.
• We need to enforce our Terms of Service.
• We provide such information to trusted businesses or persons for the sole purpose of
processing Personal Information on our behalf or providing the Messaging Service to
you. When this is done, it is subject to agreements that oblige those parties to process
such information only on our instructions and in compliance with this Policy and
appropriate confidentiality and security measures. If the third party fails to comply with
our terms, PC SOLUTIONS LLC is not accountable in any way for any liability or
reimbursement.
• We provide Personal Information to a company controlled by, or under common control
with, PC SOLUTIONS LLC for any purpose permitted by this Policy.
• We provide Personal Information to a company controlled by, or under common control
with, PC SOLUTIONS LLC for any purpose permitted by this Policy.
From time to time, we may share aggregate or de-identified information about use of the
Messaging Service and such aggregated or de-identified information may be shared
with any third party, including advertisers, promotional partners, and sponsors.
Protection of Information
PC SOLUTIONS LLC takes a variety of physical, technical, administrative, and
organizational security measures based on the sensitivity of the information we collect
to protect your Personal Information against accidental or unlawful destruction or
accidental loss, alteration, unauthorized disclosure or access. Unfortunately, no online
activity can be guaranteed to be 100% secure. You should note that in using the
Messaging Service, your information will travel through third-party infrastructures which
are not under our control (such as a third-party provider’s SMS delivery platform or your
carrier network). While we strive to protect your information against unauthorized use or
disclosure, we cannot ensure or warrant the security of any information you provide. By
using the Messaging Service, you agree that PC SOLUTIONS LLC is not liable for any
unintentional disclosure.
Children and Intended Audience
The Messaging Service is not intended for children under 13, and PC SOLUTIONS LLC
does not knowingly collect information from children under the age of 13.
Children aged 13 or older should not submit any Personal Information without the
permission of their parents or guardians. By using the Messaging Service, you are
representing that you are at least 18, or that you are at least 13 years old and have your
parents’ permission to use the service.
PC SOLUTIONS LLC requires that users of the Messaging Service be limited to US
residents only.
Retention of Information
We retain your Personal Information for as long as you participate in the Messaging
Service or as needed to comply with applicable legal obligations. We will also retain and
use your Personal Information as necessary to resolve disputes, protect us and our
customers, and enforce our agreements.
Choices and Controls
Consent to receive automated marketing text messages is not a condition of any
purchase. You can opt-out of receiving further commercial text messages via the
Messaging Service by responding to any of our text messages with any of the following
replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.
Customer Care
If you are experiencing any problems with the Messaging Service, please contact PC SOLUTIONS LLC via one of the contact methods listed on our Contact Page with details about your problem.
Main Privacy Policy and Terms of Use
By signing up to receive text messages from PC SOLUTIONS LLC, you also agree to our
main Privacy Policy.
HOW TO CONTACT US
If you have any questions about our Privacy Policy, you can contact us at:
Email: support@eswack.com
Phone: 303-659-0865
Monday-Friday, 8:30 a.m. – 5:00 p.m. Mountain Time.
